What we handle on your eBay account
One team for the whole account, not just a single piece of it.
Account setup and onboarding
Getting you live Opening an eBay business account goes smoothly when the paperwork lines up first time. For India sellers that means your PAN, address proof, a current account in the business name, and GST or IEC filed correctly where cross-border selling needs it.
Team Access, not your password
Your account stays yours eBay's Multi-User Account Access lets you add us with set permissions and never your password. We work under only the roles the account needs, so ownership stays with you and you can pull that access on your own whenever you like.
Listings buyers actually find
eBay SEO Buyer-led titles, item specifics completed against eBay's category recommendations, and clean photos on a plain background. Cassini rewards listings that fill every required field, and complete listings are what we publish.
Store design and branding
Your storefront A store that reads like a brand, not a spreadsheet. Clear categories, proper banners, and a layout that guides a buyer to the next thing worth buying.
Promoted Listings and eBay ads
Paid growth Promoted Listings Standard, Priority, Display, and Offsite Ads, run with clear bids and daily budgets. See our eBay advertising service for the full detail.
Orders, returns, and cases
Daily operations We keep dispatch, returns, and buyer cases moving so your defect rate stays low and your feedback score keeps climbing.
Account health and policy
Staying safe We track your seller level, transaction defect rate, and policy messages inside Seller Hub, and settle issues while they are still small. Holding Above Standard status is what keeps your listings visible and your Promoted Listings eligible.
Global marketplaces
Selling abroad Sell from India on eBay US, UK, Germany, Australia, and Canada. We set the listing, pricing, and shipping options each marketplace expects from an overseas seller.
Why sellers pick Dcrayon
The things sellers told us were missing everywhere else.
We know the India paperwork
India first GST, IEC, and cross-border shipping are part of the job here, not a footnote. We set you up to sell at home and abroad from one account.
You see what we see
Clear numbers Plain reporting on sales, ad spend, and account health. No dashboard you need a call to make sense of.
A named person on your account
Real people You know who works on your store and how to reach them. We use tools to move quickly, and a person still answers for the result.
You know the cost up front
Honest pricing We tell you what our work costs and what eBay charges you, before you commit. Ad fees, store subscription, and our fee are all on the table.
Get a free review of your eBay account
Share your store link. We review your listings, your Seller Hub account health, and your Promoted Listings spend, then tell you plainly where sales are slipping away. The review is yours to keep, whether you hire us or not.
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Marketplaces we sell on
eBay account management: your questions
The questions sellers ask us most before they start.
People mean one of two things. It can be a verified eBay business seller account run properly as a store, or an agency that operates that account for you. We do both: register and verify the business account, then run it day to day.
You need your PAN, an identity proof such as Aadhaar or passport, address proof, and a bank account in the business name. If you sell overseas you will also want GST and an IEC ready. We handle registration and each verification step with you.
No, and you should never hand a password to any agency. eBay's Multi-User Account Access grants named permissions to people who work on your account. We operate through that, so your login stays yours and you can remove our access whenever you want.
Yes. That is one of the main reasons sellers come to us. We set listings, pricing, and postage for eBay.com, eBay.co.uk, eBay.de, eBay.com.au, and eBay.ca, and keep each site's settings and currency correct.
Promoted Listings Standard takes a share of the sale only when an ad leads to a purchase, so your risk stays low. Advanced charges per click and gives you control over placement and bids. Most sellers begin with Standard and add Advanced once the data supports a confident bid.
Yes. We keep dispatch, returns, and buyer cases moving through Seller Hub. This matters more than most sellers expect, because your defect rate and late dispatch rate feed straight into how Cassini ranks you.
We watch your seller level, transaction defect rate, late dispatch rate, and any policy notices, and act on them early. Clearing a small policy flag is straightforward. Bringing back a restricted or suspended account is far harder.
Yes. Ads are part of account management, and we also run eBay Promoted Listings as its own service when that is all you need. Either way the campaigns run against your real margins, not just a bigger ROAS screenshot.
Get a free review of your eBay account
A plain look at your listings, ads, and account health, and what to fix first.